TOPS Friendly Markets in Rochester, NY Open now

Reviews about TOPS Friendly Markets

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  July 01, 2020, by sean adams
  Absolutely terrible experience I will never shop the Penfield NY Tops . 1 the store is dirty and under construction 2 I purchased salmon from them . When I got home I realized the salmon was bad , I then did what most people would do which is call the store . I was told by someone who claimed to be a manager that they were sorry and and to simply come in and they would replace it . When I arrived on my lunch break the next day guess “what I got “, Nothing !! No one remembered to write anything down , I of course didn’t bring my receipt because after the 5 questions I had to answer the night before one would think all I needed to do was show up and they would have all of the information from the night before .Wrong they just stood there claiming that no one spoke to me ...... and here is the real catcher they start making accusations that start to making you feel like you drove all the way back there and made up a story because your integrity worth the 10.00 The equivalent of the salmon that’s in your hand ...... HERE is the solution for stores that have no printed visible return policy at the return desk and are clueless about customer service STOP shopping them. That’s what I will do .....