Sears Hometown Store in Rochester, NY Closed now

Reviews about Sears Hometown Store

• ★ ★ ★ ★ ★

  October 20, 2019, by Matt Houck
  I've had 3 major purchases with this store and all have been great. The first was purchasing all of the kitchen appliances for a new home. Courtney walked us through all of our options, gave us notice on upcoming sales, and did everything she could to give us the best price. I also just bought a new lawn mower. I'm a researcher when I make a purchase and I made a few visits to check them out and ask questions and whether I was dealing with Mark the owner or any of his employees, they always had good working knowledge of the equipment to help me narrow down my choice and a lot of patience as I figured out what I needed. I've had nothing but positive experiences here and will keep going back to talk to people who know what they're talking about rather than a person who just happens to be in that section of the store when you have a question.
• ★ ☆ ☆ ☆ ☆

  June 22, 2019, by SUNY Graduate
  I called this store with a product question (the store located in Panorama Plaza). I was looking to buy several items and spend close to $1300. The man who answered the phone (I believe he was the store owner) was rude, and actually hung up on me when I questioned a price discrepancy. I am glad that I did not spend my money at this store, especially after reading the other google reviews. I ended up buying my products at Lowes and I am very happy with my choice. Shop here with caution.