Pink Rose Home Service in Rochester, NY Closed now

Reviews about Pink Rose Home Service

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  September 18, 2019, by Zenith DeVico
  I learned about Pink Rose from my daughter and I am so glad I took her suggestion. I had to have a ceiling light and switch installed (in a ceiling with no existing light). Mark did a fantastic job and also had time to install/replace another ceiling light/fan for me. He was so very professional and did an amazing job. Pink Rose is going to do another job for me...and probably other jobs as I need. I truly recommend this company. UPDATE: First of all, I was supposed to get a rose for the first job - never got that. Regarding the other job. Pink Rose quoted me $4,000 for a kitchen job. I told Pink Rose that I would go forward with the job. I was told that they would send someone to my house with a contract and they needed a deposit. They gave me a contract, I signed it and gave a deposit. They then sent a kitchen person to my home. This person was either drunk or high. I was then informed that, even though I had a contract, it was going to cost an additional $2-3K for additional work that needed to be done. (additional work did not need to be done). Kitchen person told me, "I know more about kitchens than you do and you need additional work done here." They said the person who quoted me should not have done that and they were cancelling the original contract. Very poor customer service when I spoke with the owner. I wonder how many people get roped into this way of doing business...give a quote and then "up" it. BTW - I did get my deposit back, thank goodness
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  September 01, 2019, by Martin Charles
  Be very careful when using this company. I needed a small job and they priced me $650 - 720 for a job that only should cost 200 - $250. I reported them to the BBC so they can investigate.