Old Navy in Rochester, NY Open now

Reviews about Old Navy

• ★ ★ ★ ★ ☆

  February 21, 2020, by Amy Adams
  The store didn't have the size I needed but the employees were super helpful and seemed like they genuinely tried their best to help me out. They tried ordering the item but their devices weren't working so they got on the phone with the East View store. Unfortunately after a long wait, the call got disconnected. The girl at the counter genuinely apologized and asked if I wanted her to try again. I was pressed for time so I couldn't wait any longer. That being said, all the associates at this store were very pleasant and helpful. I had a great experience despite not getting the item I wanted.