Claire's in Rochester, NY Open now

Reviews about Claire's

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  May 03, 2019, by Vanessa Duell
  Has decent stuff but the experience I had at the store was completely unacceptable. Yesterday I went to the mall with my boyfriend's sisters and we were looking around grabbing things to buy and a security officer walks in and starts staring at us as we shop while we were shopping the security officer and the person who was working we're talking and laughing and pointing and staring at us we went to check out and the lady said it took you a long time and and I asked her what is that supposed to mean then she gave me and my boyfriend's sister's the dirtiest look and she proceeded to check us out then later as we were walking the mall we went to icing and the same security officer followed us into the store did the same exact thing with icing worker pointing staring laughing and as we checked out the woman gave us another dirty look and was rude and gave us an attitude. As we were leaving I heard them saying that the security officer was called over from Claire's so I knew at that point that the store thought that we were going to steal something even though we never had any storage to put the supposedly items into and I also bought $50 worth of items from each store I didn't need to buy any of those items I could have just walked out but I just believe that the experience that I got from both Claire's and icing was terrible and I intend to call the store managers and let them know of the experience that I have witnessed and been apart of while shopping at these two stores I will never shop here again because I felt so discriminated because they thought we were stealing when we spent so much money in each store when we didn't have to buy anything