Auto Sound Systems in Rochester, NY Open now

Reviews about Auto Sound Systems

• ★ ☆ ☆ ☆ ☆

  August 25, 2020, by Don Farnsworth
  I used to go to this place years ago on a monthly schedule and had to wait about a hour each time I went. I couldn't believe the way the owner would talk to people and the amount of people coming back because something was wrong. The son was a little better but they just had a "I don't give a sh@#" attitude..I'm so glad I came here before calling on a price for a remote starter. It reminded me of the horrible customer service. I'll be going somewhere else thank you.
• ★ ★ ★ ☆ ☆

  February 11, 2020, by CJ Grimes
  Same company same owner same antics. Purchased a Groupon paid tax on the Groupon came in to redeem the Groupon and paid tax again. the job was done poorly but enough until where I could take it someplace else and have it actually done right.
• ★ ☆ ☆ ☆ ☆

  March 12, 2019, by Adam Baker
  DO NOT GO TO THESE @#$HOLES! I purchased a Groupon for a remote car starter installation. I read the fine print as I always do. I went into the store to set up an appointment to have it done. Was told by the guy behind the counter it would be 140 dollars for a bypass due to the security on my Jeep. That's funny. The fine print says nothing about extras for security. Here's what the fine print says for extra expenses. "Extra labor charges may apply on complex vehicles, push start, and standard transmission vehicles". Nothing about security systems or alarms. I asked the guy behind the counter to read that. He said he is not going to read it and proceeded to tell me I was "acting like a sissy" . Very professional. Well done. Real classy. I will do everything in my power to make sure everyone I know, knows not to use these guys. If you like to be insulted and called names then by all means this is the place for you. I was trying to spend my money locally. And these small businesses wonder why people go to big box stores? I've never been called names or insulted at a big box store. They will insult themselves right out of business sooner or later. I would gave given them zero stars if that was an option.